Terms of Use
ECO DECO (operated by Ceylon Mastercraft (Pvt) Ltd)
Last updated: 23 December 2025
Welcome to ECO DECO (the “Site”). This website is owned and operated by CEYLON MASTERCRAFT (PRIVATE) LIMITED (PV00327390), a company registered in Sri Lanka.
Throughout the Site, the terms “we”, “us”, and “our” refer to ECO DECO / Ceylon Mastercraft (Pvt) Ltd. ECO DECO offers this website, including all information, tools, and services available from this Site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any of our services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features, products, tools, or services added to the Site shall also be subject to the Terms of Use. You may review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Our online store is powered by WooCommerce, which provides us with the e-commerce platform that enables us to offer our products and services to you securely and efficiently.
You agree not to use our products or Services for any illegal or unauthorized purpose, nor to violate any applicable laws or regulations of Sri Lanka or other applicable jurisdictions.
By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this Site under your supervision.
You agree not to use our products, services, or website for any unlawful, illegal, or unauthorized purpose, and you must not, in the use of the Site or services, violate any applicable laws or regulations of your jurisdiction, including but not limited to intellectual property and copyright laws.
You understand and agree that any content you submit or transmit through the Site (excluding payment card information) may be transferred over various networks and may be subject to technical modifications to ensure compatibility with connecting networks or devices. Payment card information is always encrypted during transmission over secure networks.
The content provided on this Site is for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or up-to-date sources. Any reliance on the material available on this Site is at your own risk.
This Site may contain information that is historical or no longer current. Such information is provided for reference purposes only. While we reserve the right to modify or update the content of this Site at any time, we are under no obligation to update any information. You acknowledge and agree that it is your responsibility to monitor changes to the Site.
Prices for our products may change at any time without prior notice.
We reserve the right, at our sole discretion, to modify, suspend, or discontinue any product, service, or any part of the Site or its content at any time, without notice.
ECO DECO shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any product, service, or feature offered through the Site.
ECO DECO operates this Site from Sri Lanka, and all products are shipped from Sri Lanka. Product availability information displayed on the Site is provided for general guidance only and may change without notice. While we make reasonable efforts to ensure accuracy, we do not guarantee that items shown as available will be in stock at the time your order is processed. In rare cases, a product may become unavailable after an order is placed. If this occurs, we will notify you and issue a refund for any amounts paid for the unavailable item.
Prices, product availability, and service offerings are subject to change at any time without notice. Unless otherwise stated, prices are displayed and charged in the currency shown on the Site at checkout. The listing or description of any product or service does not guarantee its availability or imply endorsement beyond its intended use.
When ordering from outside Sri Lanka, you acknowledge that international shipping, customs clearance, import duties, taxes, value-added tax (VAT), customs fees, and any other charges imposed by the destination country may apply. Such charges are not included in the product price or shipping cost unless expressly stated and are the sole responsibility of the customer. ECO DECO shall not be liable for any delays, additional costs, or delivery issues arising from customs clearance or local import regulations.
In the event a product or service is listed at an incorrect price due to a typographical error, system error, or other issue, we reserve the right to refuse or cancel any order placed at the incorrect price, even if the order has been confirmed or payment has been processed. If payment has already been made, a refund will be issued for the incorrect amount.
Many ECO DECO products are handcrafted or produced in limited quantities. As a result, natural variations in wood grain, color, texture, finish, or dimensions may occur and are considered part of the character of the product rather than defects. Images and colors displayed on the Site are provided for reference only, and we cannot guarantee that your device’s display will accurately reflect the actual product.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction, and to limit quantities purchased per order. We also reserve the right to discontinue any product or service at any time. Any offer made on this Site is void where prohibited by law.
Risk of loss or damage to products passes to you upon delivery. Ownership of the products shall not transfer to you until full payment has been received and cleared.
We do not warrant that any products, services, information, or materials purchased or obtained through the Site will meet your expectations, or that any errors in the Site or services will be corrected.
We reserve the right to refuse or cancel any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, using the same payment method, or associated with the same billing and/or shipping address.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase, billing, and account information for all transactions made through the Site. You further agree to promptly update your account and other relevant information, including your email address and payment details, to ensure we can complete transactions and contact you when necessary.
For additional information, please refer to our Refund and Returns Policy.
Products purchased through the Site may be subject to import taxes, customs duties, value-added tax (VAT), handling fees, or other charges imposed by the destination country, depending on local regulations. These charges are not included in the product price or shipping cost unless expressly stated and are the sole responsibility of the customer.
ECO DECO has no control over these charges and shall not be held responsible for any customs duties, taxes, fees, delays, or actions taken by customs authorities at the destination.
If a shipment is refused, unclaimed, or returned due to unpaid duties, taxes, or failure to comply with local import regulations, the package may be returned to us or handled by the destination country’s customs authority in accordance with their procedures. Any resulting costs, losses, or non-recoverable items shall be borne by the customer, and refunds, if any, will be processed in accordance with our Returns Policy.
Certain content, products, or services available through the Site may include materials, links, or tools provided by third parties.
Third-party links on the Site may direct you to websites that are not owned, operated, or controlled by ECO DECO. We are not responsible for examining, evaluating, or monitoring the content, accuracy, policies, or practices of any third-party websites, and we do not warrant or assume any responsibility or liability for any third-party materials, websites, products, or services.
ECO DECO shall not be liable for any harm, loss, or damages arising from or related to the purchase, use of, or reliance on goods, services, resources, content, or any other transactions conducted in connection with any third-party websites. You are encouraged to review the terms, policies, and practices of any third party before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
We may also provide access to third-party tools or services over which we have no control, monitoring, or input. You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsements of any kind. ECO DECO shall not be liable for any issues, damages, or losses arising from or related to your use of such tools or services.
Any use of third-party tools or services made available through the Site is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the applicable terms and conditions of the relevant third-party provider before using such tools.
We may introduce new services, features, tools, or resources through the Site from time to time. Any such additions shall be subject to these Terms of Use unless otherwise stated.
If, at our request, you submit specific materials (such as contest entries), or if you voluntarily send us ideas, suggestions, proposals, plans, feedback, reviews, or other materials—whether online, by email, post, or any other means (collectively, “Comments”)—you agree that we may use, edit, copy, publish, distribute, translate, and otherwise make use of such Comments in any medium, at any time, without restriction or compensation. We are under no obligation to maintain any Comments in confidence, to pay compensation, or to respond to any Comments.
We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Use.
You agree that your Comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Comments will not contain unlawful, abusive, defamatory, or obscene material, or any malware, viruses, or harmful code that could affect the operation of the Site or any related services. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Comments.
You are solely responsible for the content and accuracy of any Comments you submit. ECO DECO assumes no responsibility and accepts no liability for any Comments posted by you or any third party.
Your submission of personal information through the Site or online store is governed by our Privacy Policy. By using the Site, you consent to the collection, use, and processing of your personal information in accordance with our Privacy Policy.
Please review our Privacy Policy for detailed information on how we handle your personal data.
From time to time, information on the Site or in the services provided through it may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update information or cancel orders if any information on the Site or any related service is inaccurate, at any time and without prior notice, including after an order has been submitted.
We are under no obligation to update, amend, or clarify information on the Site or any related services, including pricing information, except as required by applicable law. The absence of a specified update or refresh date should not be taken to indicate that all information on the Site or any related service has been modified or updated.
In addition to any other prohibitions set out in these Terms of Use, you are prohibited from using the Site or its content:
(a) for any unlawful, illegal, or unauthorized purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any applicable international, national, regional, or local laws, regulations, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, threaten, defame, slander, disparage, intimidate, or discriminate against any individual or group based on gender, sexual orientation, religion, ethnicity, race, age, nationality, disability, or any other protected characteristic;
(f) to submit false, misleading, or fraudulent information;
(g) to upload, transmit, or distribute viruses, malware, or any other malicious code that may affect the functionality, security, or operation of the Site, the services, or any related websites or networks;
(h) to collect, track, or misuse the personal information of others without proper authorization;
(i) to engage in spamming, phishing, pharming, pretexting, scraping, crawling, or any similar activity;
(j) for any obscene, offensive, or immoral purpose; or
(k) to interfere with, bypass, or circumvent the security features of the Site, the services, or any related systems or networks.
We reserve the right to suspend or terminate your access to the Site or services, without notice, if you violate any of the above prohibited uses or these Terms of Use.
You agree to indemnify, defend, and hold harmless ECO DECO / Ceylon Mastercraft (Pvt) Ltd, including its subsidiaries, affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, suppliers, and representatives, from and against any claims, demands, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or related to:
(a) your breach of these Terms of Use or any documents incorporated by reference;
(b) your violation of any applicable law or regulation; or
(c) your infringement of the rights of any third party.
If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable under applicable law, such provision shall be enforced to the maximum extent permitted by law. Any portion deemed unenforceable shall be considered severed from these Terms of Use, and such determination shall not affect the validity or enforceability of the remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms of Use for all purposes.
These Terms of Use remain effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by discontinuing use of the Site and services, or by notifying us that you no longer wish to use our services.
We reserve the right, at our sole discretion, to terminate or suspend this agreement and your access to the Site or services at any time, without prior notice, if we determine or suspect that you have violated any provision of these Terms of Use. Upon termination, you shall remain responsible for all obligations and amounts incurred up to and including the date of termination, and we may deny access to the Site or services, in whole or in part.
These Terms of Use shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
The failure of ECO DECO to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use, together with any policies, guidelines, or operating rules posted by us on the Site or in relation to the services, constitute the entire agreement and understanding between you and ECO DECO and govern your use of the Site and services. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including any previous versions of these Terms of Use.
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
You may review the most current version of these Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting changes on the Site. It is your responsibility to review these Terms of Use periodically for updates. Your continued use of or access to the Site or services following the posting of any changes constitutes acceptance of those changes.
The Site, services, and all content made available through the Site are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, ECO DECO / Ceylon Mastercraft (Pvt) Ltd disclaims all warranties, representations, and conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Site or services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components, or that any defects will be corrected. We make no warranties regarding the accuracy, reliability, completeness, currency, quality, performance, or suitability of the Site, services, or any content available through them.
You expressly agree that your use of, or inability to use, the Site, services, or any products purchased through the Site is at your sole risk. ECO DECO may, at any time and without notice, suspend, modify, or discontinue the Site or any services, in whole or in part.
To the maximum extent permitted by law, ECO DECO / Ceylon Mastercraft (Pvt) Ltd, including its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, loss of profits, revenue, savings, data, goodwill, replacement costs, or similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, resulting from your use of the Site, services, or any products purchased through the Site, even if advised of the possibility of such damages.
Sole Remedy & Liability Cap:
To the fullest extent permitted by applicable law, your sole and exclusive remedy for any claim arising out of or relating to any product or service listed, sold, or provided through the Site shall be limited to a refund of the purchase price actually paid for the specific product or service giving rise to the claim. If any portion of this limitation is held to be unenforceable, our total aggregate liability shall not exceed the amount paid by you for the relevant transaction.
All products and services offered or purchased through the Site are subject only to any applicable express warranties explicitly stated by ECO DECO. We disclaim any liability for product defects or failures arising from normal wear and tear, misuse, abuse, unauthorized modification, improper handling, improper installation, incorrect product selection, or failure to follow provided instructions or applicable standards.
In jurisdictions that do not permit the exclusion or limitation of certain warranties or liabilities, such exclusions or limitations shall apply only to the maximum extent permitted by law.
Questions, concerns, or inquiries regarding these Terms of Use should be directed to us at:
ECO DECO
Operated by Ceylon Mastercraft (Pvt) Ltd
📧 Email: support@ecodeco.lk
📍 Colombo, Sri Lanka
